Exhibitor FAQs

As the health and safety of ASTRO’s attendees and the patients they serve is our highest priority, we believe that the most effective way to seek to ensure a safe event is by requiring all participants to be vaccinated against COVID-19. In cases where an attendee or exhibitor has a valid medical or religious exemption, a negative PCR COVID-19 test within 72 hours of arrival to the convention center will be required.

All attendees and exhibitors will be required to attest that they have either been fully vaccinated or that they have obtained a negative PCR COVID-19 test 72 hours prior to arrival to the convention center in the case of a valid medical or religious exemption. All registrants will provide this attestation by completing a form on-site at registration. Documentation will not be required.

For more information regarding our health and safety protocols and the latest updates, we encourage you to visit astro.org/safety and for exhibitors astro.org/boothsafety.

Yes. In cases where an attendee or exhibitor has a valid medical or religious exemption, a negative PCR COVID-19 test will be required within 72 hours of arrival to the convention center.

No. Individuals who do not have a valid medical or religious exemption must be fully vaccinated to attend the meeting.

Each day, using MyASTROApp – the official meeting app – all attendees will be asked to complete a short survey as a wellness check. If someone indicates they are not feeling well, they will be provided information on local COVID-19 testing sites and will be told not attend the meeting until they have received a negative PCR COVID-19 test. Individuals who do not have access to MyASTROApp will be provided a separate link to complete the daily health questionnaire.

Sunday, October 24                   10:00 a.m. - 5:00 p.m.
Monday, October 25                  10:00 a.m. - 5:00 p.m.
Tuesday, October 26                 10:00 a.m. - 5:00 p.m.

Attendee and exhibitor registration will be located outside of Halls F1 and F2.

The 2021 ASTRO Annual Meeting will take place in the West Building at McCormick Place in Chicago. The McCormick Place West Convention Center address is:

2301 S. Prairie Avenue
Chicago, IL 60616

The Exhibit Hall will be located in Halls F1 and F2 in the West Building of McCormick Place.

Global Experience Specialists (GES)

On Sunday, October 24, exhibitors may enter the hall three hours prior to the show opening (7:00 a.m.). On the remaining two days, exhibitors may enter the Exhibit Hall two hours prior to the show opening (8:00 a.m.). We do ask that you remain in your own booth and not wander around the Exhibit Hall or enter other company’s unoccupied booths prior to the opening of the show.

Exhibitor booth setup at the Annual Meeting is based on a targeted move-in schedule. The Targeted Floor Plan will be available in the 2021 Exhibitor Resource Center. This floor plan will indicate your company's specific move-in time.

Exhibitors may request an earlier move-in time by submitting the "Request for Variance to Assigned Target Time" form to the general service contractor, GES. All requests are subject to the approval of GES.

Yes, but approval must first be requested. To request approval, see the required forms section of the Exhibitor Resource Center for the “After-Hours Exhibit Hall Access” form.

Dismantle will begin at 5:00 p.m. on Tuesday, October 26.

No, early break down is not permitted.

Yes, all booths must have a floor covering. There are no exceptions to this rule. Carpet may be ordered through the general service contractor, GES, or you may bring your own approved floor covering.

No, radiation equipment may not be run in the Exhibit Hall.

No. Set-back requirements only pertain to demo and/or presentation areas.

A maximum height of 8 feet is allowed in the rear half of the booth and a maximum of 4 feet in the front half of the booth. No objects or materials that obstruct visibility will be permitted in the front half of the booth.

A detailed rendering is required for booths that are 400 square feet and larger. Renderings are due September 13, 2021, and must be submitted through the required forms submission process via the Exhibitor Resource Center.

Any exhibitor who is ordering rigging services must submit a detailed rendering of the item(s) being rigged in their booth by September 13, 2021. All rigging must be approved by ASTRO. Renderings must be submitted through the online submission process via the Exhibitor Resource Center. Rigging includes signs, lighting and truss.

No, all food provided within the booth—whether for attendees or exhibit booth staff—must be ordered from the convention center catering vendor.

Yes, exhibitors may take candid photos of their own booth. Candid photos should only be taken during official show hours.

Registered exhibitor booth personnel may attend live, in-person sessions on a space-available basis. Due to reduced seating capacities in session rooms, we do request that exhibitors use the standing areas around the perimeter of session rooms, especially in instances where seating capacity is limited. Please note that exhibitor registration does not include continuing medical education (CME) credits for live sessions attended or the registration materials. If an exhibitor would like to receive CME, they will need to register as an Exhibitor Full Conference attendee.

Yes. Exhibitor registration will also include complimentary access to Digital XP. Learn more about the Digital XP program on our website at astro.org/DigitalXP. Please note that exhibitor registration does not include continuing medical education (CME) credits for Digital XP sessions attended. If an exhibitor would like to receive CME, they will need to register as an Exhibitor Full Conference attendee.

Each exhibiting company receives four complimentary booth personnel badges for every 100 square feet of purchased exhibit space. Additional badges may be purchased for a fee via the exhibitor registration website.

To reset your password, please enter your email address via the “Forgot Password” link and click submit. You will receive an email with a link. Clicking on this link will allow you to change your password online and proceed with logging into the website.

Note: The link sent will only work one time and expires after 24 hours.

If you have forgotten which email address you provided for your ASTRO login credentials, please contact ASTRO Support for assistance.

To access the Exhibitor Resource Center, you will need your ASTRO login credentials. If you do not know your login credentials, click on the “Forgot Password” link on the Exhibitor Resource Center login page, or contact us at 703-679-3913 or email Jennifer Sfreddo or Shirley Harris. Please note that the Exhibitor Resource Center will be available in April 2021.

The individual listed as the exhibitor contact on the Application and Contract for Exhibit Space is considered to be the primary exhibiting contact for ASTRO’s Annual Meeting. The exhibitor primary contact will receive login credentials to access the Exhibitor Resource Center.

The exhibitor primary contact is responsible for any form submissions via the online submission process, i.e. booth and rigging renderings, on-site contact designation and EAC forms. If the exhibitor primary contact wishes to provide a third party with access to submit these forms, they may do so with the understanding that the exhibiting company is responsible for all form submissions made on the exhibitor's behalf by the third-party company.

Your form submission(s) will be reviewed within 48 business hours of receipt. The approval or denial will be posted on your submission page for your review.

Please note that the Exhibitor Resource Center will be available beginning in April 2021.